1. Introduction and General Provisions
Welcome to qkkie's Privacy Policy. This policy applies to all information collected through our website (qkkie-online.net), mobile applications, and related services (collectively, the "Service"). By using qkkie, you consent to the data practices described in this statement.
We are committed to protecting your privacy and handling your personal data with transparency and care. This policy explains what information we gather, why we gather it, and how we use it to facilitate meaningful connections while safeguarding your rights.
Our Commitment: We never sell your personal data to third parties for marketing purposes. Your information is used primarily to operate, provide, and improve the qkkie dating experience.
2. What Data We Collect
To create a safe and personalized dating environment, we collect information that you provide directly and data generated through your use of our Service.
Information You Provide:
- Account Data: Name, email address, date of birth, gender, and preferences you set during registration.
- Profile Data: Photos, bio, interests, lifestyle information, and answers to personality prompts.
- Communication Data: Messages, chat logs, and any content you send to other users (subject to our monitoring for safety).
- Verification Data: Information submitted for identity verification purposes (processed securely and temporarily).
Automatically Collected Information:
- Usage Data: How you interact with the Service (pages viewed, features used, time spent).
- Device & Technical Data: IP address, browser type, operating system, device identifiers, and mobile network information.
- Location Data: General location (city/region) derived from your IP address or precise location if you enable this feature for distance-based matching.
3. How We Use Your Data
We use your personal information for specific, legitimate purposes to deliver and enhance our Service.
- To Create and Maintain Your Account: To authenticate you and provide access to qkkie's features.
- To Facilitate Connections: To suggest potential matches based on your preferences, location, and activity.
- To Communicate with You: To send service-related announcements (like match notifications), respond to your inquiries, and, with your consent, send promotional offers.
- To Ensure Safety and Security: To monitor for fraudulent activity, enforce our Terms of Service, and protect our community from harmful behavior.
- To Improve Our Service: To analyze usage trends, develop new features, and personalize your overall experience.
- For Legal Compliance: To comply with applicable laws, regulations, or legal processes.
Our processing is grounded in the necessity to perform our contract with you, our legitimate interests in improving and securing the Service, and, where required, your explicit consent.
4. Sharing Data with Third Parties
We share your information only in the following circumstances:
- With Other Users: Your public profile information is visible to other qkkie users as intended by the Service's functionality.
- With Service Providers: We engage trusted third-party companies to perform functions on our behalf (e.g., hosting, analytics, customer support, payment processing). These providers access data only to perform their tasks and are contractually obligated to protect it.
- For Legal Reasons: We may disclose information if required by law, to protect our rights, or to prevent harm to others.
- Business Transfers: In the event of a merger, acquisition, or sale of assets, user information may be transferred as a business asset. We will notify you of any such change.
- With Your Consent: We will share information with third parties when you direct us to do so.
Important: We do not share your personal contact information (like email or phone number) with other users unless you choose to exchange it within our secure chat system.
5. Data Protection and Security
We implement robust technical and organizational measures designed to protect your data from unauthorized access, alteration, disclosure, or destruction.
- Encryption: We use industry-standard encryption (TLS/SSL) for data transmitted between your device and our servers.
- Access Controls: Strict internal access controls limit employee access to your data on a need-to-know basis.
- Secure Infrastructure: Our systems are hosted on secure cloud platforms with regular security assessments.
- Data Minimization: We only retain your personal data for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required by law.
While we strive to use commercially acceptable means to protect your information, no method of transmission over the Internet or electronic storage is 100% secure. We encourage you to use strong passwords and keep your login credentials confidential.
6. Your Rights and Choices
Depending on your location, you may have certain rights regarding your personal data. We aim to provide you with reasonable access and control.
- Access & Portability: You can request a copy of the personal data we hold about you.
- Correction: You can update or correct your profile information directly in your account settings.
- Deletion: You can request deletion of your account and associated data, subject to certain legal exceptions.
- Objection & Restriction: You may object to certain processing or request we restrict the use of your data.
- Marketing Preferences: You can opt-out of promotional communications at any time via the "unsubscribe" link in emails or your account settings.
- Location Data: You can enable or disable location services through your device settings.
To exercise these rights, please contact us using the details in Section 9. We will respond to your request within a reasonable timeframe and in accordance with applicable law.
7. Cookies and Similar Technologies
We use cookies and similar tracking technologies to track activity on our Service and hold certain information to enhance functionality.
Types of Cookies We Use:
- Essential Cookies: Necessary for the Service to function (e.g., login session).
- Preference Cookies: Remember your settings and preferences.
- Analytics Cookies: Help us understand how visitors interact with the website, allowing us to improve.
- Advertising Cookies: Used to deliver relevant advertisements on our platform and measure ad campaign effectiveness.
You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept essential cookies, you may not be able to use some portions of our Service. Most browsers provide help pages relating to cookie management.
8. Changes to This Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on this page, updating the "Last Updated" date, and, in some cases, by sending you an email notification.
We encourage you to review this Privacy Policy periodically for any changes. Your continued use of the Service after we post any modifications signifies your acceptance of the updated policy.
9. Contact Information
If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact our Data Protection team:
Email: [email protected]
Mailing Address: qkkie Privacy Inquiry, 123 Connection Lane, Suite 500, San Francisco, CA 94107, USA
We are committed to working with you to resolve any complaints. If you feel your inquiry has not been satisfactorily addressed, you have the right to contact your local data protection authority.